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Terms & Conditions

Last updated: 09/25/2025

  • Agreement to Terms
    By accessing or using the SUKIS Matcha website, products, and services (“Services”), users agree to these Terms. If users do not agree, they must not use the Services.

  • Eligibility
    Users must be at least 18 years old or the age of majority in their state to purchase.

  • Product Information
    We strive for accurate descriptions, pricing, and availability; errors may occur. We reserve the right to correct errors and cancel orders affected by them.

  • Orders and Payment
    We may refuse or limit quantities at our discretion. Prices are in USD and exclude taxes and shipping unless stated. Payments are processed through secure third‑party providers.

  • Subscriptions
    If applicable, subscriptions renew automatically at the stated cadence. Users can manage or cancel in their account before the next renewal date.

  • Shipping and Risk of Loss
    Title and risk of loss pass to the customer upon carrier handoff. Delivery dates are estimates, not guarantees.

  • Returns and Refunds
    Handled per our Refund Policy. Certain items (opened consumables) may be ineligible unless defective.

  • Intellectual Property
    All content, trademarks, and packaging designs are the property of SUKIS Matcha or licensors and are protected by US and international laws.

  • Acceptable Use
    No misuse of the site, including scraping, reverse engineering, unauthorized access, or activities that disrupt the Services.

  • Disclaimer of Warranties
    Services and products are provided “as is” and “as available” without warranties of any kind, to the maximum extent permitted by law.

  • Limitation of Liability
    To the fullest extent permitted, SUKIS Matcha is not liable for indirect, incidental, special, or consequential damages. Aggregate liability shall not exceed the amount paid for the product(s) at issue.

  • Indemnification
    Users agree to indemnify and hold SUKIS Matcha harmless from claims arising from their use of the Services or violation of these Terms.

  • Governing Law
    These Terms are governed by the laws of the State of [State], without regard to conflict‑of‑law principles. Venue lies in the state or federal courts located in [County, State].

  • Changes to Terms
    We may update Terms at any time by posting the revised version with a new “Last updated” date.

  • Contact
    questions@sukismatcha.com | [Address]

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much much more. 

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

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